You can resend the transfer email and access your tickets directly from the Vivid Seats app:
1. Open the Vivid Seats app and log in to your account.
2. Tap Tickets at the bottom to view your upcoming events.
3. Select your order and tap View Order Details.
4. Tap Get Your Tickets Now to open a new transfer email.
5. Open the new email and click the link to accept your tickets.
Tip: Make sure the email address in your account settings is correct before resending the tickets