Before heading to your event, make sure you have accepted your tickets and can see them in the app or website where the transfer was completed.


At the venue:

  1. Open the app or mobile site where you accepted your tickets.
  2. Pull up your ticket on your phone.
  3. Show the screen to the ticket attendant for entry.


Tips for a smooth entry:

  • Make sure your device is charged and your tickets are accessible before you arrive.
  • Cell service can be unreliable near venues, so load your tickets ahead of time.
  • Do not screenshot your tickets, since barcodes may refresh and screenshots may not scan correctly."