Shopping for Tickets

How do I search for and select tickets?
In the Vivid Seats app, tap the search bar at the bottom and enter the performer, team, or venue. Select the event you want to see available tickets, then u...
Mon, 25 Aug, 2025 at 2:31 PM
Why can't I add more than one set of tickets to my shopping cart?
Each ticket listing may have its own delivery method and timeline. Because of this, listings need to be purchased in separate orders to ensure accurate proc...
Mon, 25 Aug, 2025 at 1:16 PM
Can I search by quantity, price, or seat location?
Yes! Directly above the available listings on a specific event page, you will find the option to select a quantity along with a button that says "Filte...
Wed, 21 Jul, 2021 at 1:07 PM
The listing I want to order includes more tickets than I need. Why can’t I order a specific number of tickets?
In some cases, you’ll be able to adjust the ticket quantity before checkout. However, certain listings must be purchased exactly as shown and don’t allow qu...
Mon, 25 Aug, 2025 at 1:06 PM
How are tickets on your site delivered?
The delivery method is displayed for each ticket listing throughout the browsing process, as well as on the first page of the checkout process. In many ...
Wed, 21 Jul, 2021 at 1:08 PM
How late can I purchase tickets to an event?
Ticket availability often decreases as an event approaches, so we strongly recommend buying any tickets as early as possible. We are, however, able to provi...
Wed, 8 Feb, 2017 at 2:05 PM
If I purchase tickets for an event taking place in the next 24-48 hours, will I still receive my tickets in time?
Yes! If there is enough time before your event, your tickets will be shipped. If this is no longer an option due to time constraints or other factors, they ...
Wed, 21 Jul, 2021 at 1:09 PM
When I tried to buy tickets, I received a message that said “Phone Checkout Only.” Why can’t I buy these tickets online?
Orders are sometimes affected by external factors such as time constraints or high demand and limited ticket availability. To ensure the availability and ti...
Mon, 19 Oct, 2015 at 3:30 PM
Can I purchase tickets for someone else?
Absolutely! All tickets listed for sale on our site are guaranteed to be fully transferable, meaning the ticket holder will not need to provide identificati...
Fri, 20 Oct, 2017 at 4:54 PM
What is "Value Score"?
Value Score identifies tickets with the best value for your event based on price and seat location in the venue on a scale of 0 to 10, with 10 being the bes...
Mon, 25 Aug, 2025 at 2:36 PM