The name on your ticket is simply the name of the original purchaser. Venues do not check IDs against the name printed on tickets, so you’ll be admitted eve...

We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. In the event that we ca...

Policies on items like cameras, outside food and drinks, or lawn chairs vary by venue. For the most accurate and up-to-date details, we recommend checking t...

You will receive an email notification as soon as the seller confirms your order. You can also monitor the status of your order by logging in to your Vivid ...

No, your order confirmation is just a receipt. Most tickets today are mobile, and once they’re ready you’ll receive a separate email with a link to access t...

We cannot accommodate special requests related to the timing of ticket delivery. In most cases, your tickets will be shipped or emailed to you before the es...

Tickets and wristbands cannot be reissued or replaced if they are lost, stolen, or damaged. Because only one set is issued, replacements are not possible. ...

Many theaters split their seating into "left" and "right" sections, and they often assign odd numbers to one side and even numbers to th...